Privacy Policy

1. Introduction

At My Advertiser ("we", "our", "us"), accessible from www.myadvertiser.in, protecting the privacy and security of our clients, users, and recipients is a top priority.

This Privacy Policy details how we collect, use, store, and safeguard data in relation to our Voice Broadcast, IVR (Interactive Voice Response), and Telecommunication services in strict adherence to Indian Telecom regulations (TRAI & TCCCPR 2018) and relevant Information Technology laws.

2. Information We Collect

We collect information to provide seamless voice communication services to your business:

• Client Account Information: Name, business address, email address, contact number, DLT Entity ID, and billing details provided during registration.
• Campaign Audio Content: Voice recordings uploaded for broadcast purposes, strictly screened for regulatory compliance and DLT template approval.
• Call Detail Records (CDRs): System logs containing campaign timestamp, call duration, delivery status, and recipient numbers for invoicing and TRAI audit compliance.
• Website Enquiry Data: Form submissions including name, phone number, email address, and service interest.

3. How We Use Your Information

• To execute and deliver requested Voice Broadcast and IVR campaigns.
• To verify DLT Headers and Voice Templates as required by telecom operators.
• To perform real-time customer preference scrubbing (NCPR) as per TRAI regulations.
• To generate real-time campaign performance analytics and billing invoices.
• To communicate service updates, technical support, and account notifications.

4. Data Privacy & TRAI Regulations

We maintain rigorous technical and administrative standards to ensure zero unauthorized access to your phone lists and contact databases:

• No Data Resale: We NEVER sell, lease, rent, or trade client contact lists or uploaded databases to any third party.
• Data Isolation: Client contact lists are stored in encrypted environments strictly isolated from other accounts.
• Regulatory Audit Compliance: CDR logs are stored for legal audit retention as mandated by Indian Telecom licenses.
• Opt-Out Respect: Recipients who opt-out via DTMF key-press are automatically added to the campaign exclusion suppression list.

5. Data Security

We implement SSL encryption, secure firewall protections, and restricted administrative access to keep your business and campaign data secure against data loss or unauthorized disclosure.